Known Issues
Here's a listing of known issues in the current SynthEyes 2024.1 build 1058. Generally these will be fixed in the next build. Just because something is listed here doesn't mean that it's new, just that it hasn't previously been reported. Let us know if there's something, especially a crash, that we should fix!
SynthEyes 2024.1
General
- ProRes on M1 Mac Minis: The (hardware) ProRes movie decoder produces an all-black image on M1 Minis. M1 Pro and M1 Max Macbook Pros read ProRes fine. No reports of problems on other M1/M2 machines or Intel. Workaround: SynthEyes 2304 and 2024 on macOS contain a preference named “Force 8bit ProRes,” in the ProRes section for use only on affected Mac Minis. It produces images by forcing 8-bit reads even if you request 16- or 32-bit reads. See the Ventura blog post for more information.
- SynthEyes to Blender via Python: Blender 3.2–3.5 contain a bad version of python, python 3.10, that crashes when large python scripts are compiled. If you export sufficiently large meshes from SynthEyes to Blender via the blender (python) export, when you import them to blender, python will crash, causing blender to crash. Make sure you're using SynthEyes 2210 or later and turn on the “Hex data workaround” in the blender exporter. This has been fixed in python, but it's unclear when that fixed python will appear in blender.
- SynthEyes to Blender via USD: blender does not read the camera aperture (sensor size) information from the USDA file, so the camera field of view will be wrong. We got this fixed in the source code, but it's unclear which version of blender the fix will appear in. If the sizes are wrong in your version, you'll have to set the sensor sizes manually.
- Autodesk Flame on Apple Silicon macOS using Python. SynthEyes can't be started from Flame's python using SyPy3 due to Rosetta. See the Flame python blog post for Rosetta details and an entertaining workaround.
- SynthEyes to anything via Filmbox FBX: SynthEyes writes FBX files using a recent version of FBX by default; older versions of other applications cannot read those files and camera path animation may appear to be missing. Instead, tell the exporter to write one of the older versions of FBX.
- Windows will fail to write H.264/265 movies from Save Sequence or Preview Movie if you've set the bit rate too low; increase the value as needed. See also HEVC/H.265 on Windows 10 in the user manual.
- In the macOS color picker, if you attempt to drag the color to the swatches at the picker's bottom-right, it will crash SynthEyes ... and applications such as Apple's own TextEdit. This is a generic macOS issue; the workaround is don't do that until Apple fixes it (don't hold your breath).
For feature suggestions, see the Sug button in SynthEyes.